Frequently Asked Questions
You can register for a course on our official website or visit our Reception Counter in person.
Yes, you can register on behalf of someone else, provided that the applicant's name and contact details are accurately presented at the time of enrollment. This is necessary so that EXCEL can verify the course participant's identity and contact them in case there are any changes to the class.
For online registration, you will need to settle the payment with credit cards. You may also visit our Reception Counter in Wanchai to settle the payment with cheque and cash.
Please refer to the venue information on the course details. You will also receive a course confirmation email listing the venue information.
Not every course offers the Certificate of Attendance, please refer to the course description. In general, students are required to attend at least 80% of the course to receive the Certificate of Attendance.
Please note that no make-up classes will be offered if the student is absent on his/her own accord.
A confirmation email will be sent to successful applicants at least 3 working days prior to the course commencement. Applicants who have not received email, please email sc.excel@hkapa.edu .
Course fees paid are non-refundable except under very exceptional circumstances such as the course is cancelled before the commencement.
Please note that applicants cannot change to another course after paying the course fee.
Depending on the availability of places, some courses may consider late enrolment.
Please note that applicants enrol after the course start still need to pay the full course fee. It also requires an attendance rate of 80% or higher of the full course length in order to receive the Certificates of Attendance. To secure a place in the course, candidates are encouraged to apply early.
We use email to notify students of unexpected situations. So please make sure you have provided an up-to-date email address. If there are any updates, please email sc.excel@hkapa.edu as soon as possible.
Some courses will offer discount and please check each course description before applying. In general, the following discounts are offered for most of our short courses:
10% offer
Senior citizen card holders
Holders of registration card for people with disabilities
Card holders of Hong Kong Federation of Education Workers
Participants who enrol within Early Bird Discount period
20% offer
Full-time students (16 or above )
The discount is only applicable to such card holders themselves. The card holders cannot enrol on behalf of other parties with the discount offers.
The discount is not applicable to courses which specified "no discounts available".
Each of the offers stated above cannot be used in conjunction with other discount offers.
EXCEL reserves the right to a final decision in case of any disputes.